What is the last day to order for Thanksgiving?
The last day to order is Sunday, November 15 at 11:59 p.m. Eastern. Orders placed by then are guaranteed to arrive before Thanksgiving Day, Thursday, November 26.
What happens if I order after the deadline?
Orders placed after the deadline ship on the next available date and may arrive after Thanksgiving. If your order moves to another week, we will email you your new shipping and delivery day.
When will my order ship and arrive?
Orders are collected Monday through Sunday, and fulfillment begins Monday. Orders placed by the November 15 deadline ship the week of November 16 and arrive before Thanksgiving. Your account shows your exact ship date and delivery window.
Is shipping free?
Standard shipping is free on orders over $179. Extended shipping zones have different minimums and free-shipping thresholds, and your account shows what applies to your address.
Will my order arrive frozen?
Your order ships frozen, individually vacuum-sealed and packed with dry ice to keep everything cold in transit.
What is included in the Comfort Food Box?
The Comfort Food Box includes 2 bottom round roasts, 1 chuck roast, 2 packs of stew meat, 2 packs of ground beef, 2 packs of beef shank for osso buco, and 1 whole pasture-raised chicken, approximately 17 lbs. Substitutions of equal or greater value may occur based on availability. See the live product listing for the current cut list.
What is included in the Back to School Bundle?
The Back to School Bundle includes grass-fed hot dogs, chicken tenders, chicken breasts, chicken drumsticks, chicken wings, ground beef, skirt steaks, stew meat, and assorted jerky, approximately 15.25 lbs. See the live product listing for the current cut list.
Can I add individual cuts to a box?
Yes. Use the add-on cuts section to add ground beef, stew meat, beef shank, chicken tenderloins, bone-in thighs, or drumsticks to either box.
Can I use Subscribe and Save during the Sale?
Yes. The 5% Subscribe and Save discount stacks with the sale prices on our boxes, and each subscription order includes one complimentary item. You can modify, skip, reschedule, or cancel from your online account before the applicable weekly deadline.
What if something does not meet my expectations?
We stand behind every order with a 100% satisfaction guarantee. If anything about your order is not right, contact us and we will make it right.