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Ferguson Farms FAQ: Your Grass-Fed Meat Questions Answered

About Our Farm & Grass-Fed Standards

What makes Ferguson Farms different?

We’re a Florida family farm delivering 100% grass-fed & finished beef, pasture-raised poultry, and wild-caught seafood direct to your door. We offer grass-fed beef delivery and meat subscription boxes nationwide with GAP 4 animal welfare standards. No middlemen—just transparent sourcing and farmer-led service. Every order is covered by our Customer Guarantee (see How Home Delivery Works). Learn more About Our Farm.

Do you use mRNA vaccines?

No. We do not use mRNA vaccines and have no plans to adopt them. In rare, life-threatening cases (e.g., tetanus or avian influenza), we may use traditional vaccines; all vaccines are cleared from the animal’s system well before harvest.

Are you Certified Organic?

Here’s what we are: Our farm is third-party certified by the Global Animal Partnership (GAP) for high standards of animal welfare, and our cattle are rated GAP 4. We follow organic-aligned practices (no GMOs, no routine antibiotics, no added hormones, pasture-forward management) and our beef is 100% grass-fed & finished. Learn more About Our Farm.

Do you sell pork?

No—we focus on beef, poultry, and wild-caught seafood.

Products & Quality: Grass-Fed Beef & Pastured Poultry

What is 100% grass-fed & finished beef?

“Grass-fed & finished” means cattle eat grass for their entire lives (never grain finished). This supports better fat profiles (omega-3s, CLA), micronutrients, and clean, robust flavor. Shop Grass-Fed Beef Delivery.

Are your chickens truly pasture-raised?

Yes. Our poultry is raised on pasture with outdoor access and foraging, without routine antibiotics or added hormones. Shop Pastured Poultry.

How fresh is your meat when delivered?

We process weekly and ship promptly. Cuts are vacuum-sealed and flash-frozen at peak freshness to lock in flavor and quality until you’re ready to cook. Read more on our Learn hub.

Do you sell bulk beef boxes?

Yes—our 1/8 Beef Box is available year-round, with seasonal ¼ and ½ beef during our Winter Beef Sale. See all curated boxes: Shop Farm Boxes.

Will I know which farm my meat comes from?

Yes—your packing list identifies each product’s source (our farm and trusted partner ranches). The source is also clearly detailed on the product page for each item—check the description and labels there before adding to cart.

Shipping & Safety: Meat Delivery & Dry Ice

Do you ship nationwide?

Yes—we ship to the 48 contiguous United States. Enter your ZIP on the site to see options for your area. See How Home Delivery Works.

How much is shipping, and when is it free?
  • Free Standard Shipping at $159+
  • Order Minimum: $99

Live eligibility appears in your cart/checkout. Full details: How Home Delivery Works.

Why is there a handling fee for some 3–4 day ground orders?

Longer ground routes (typically 3–4 day ground) sometimes require a small handling fee to cover thicker insulation, additional dry ice, and added packing time to ensure your box stays safely frozen the entire way. If applicable, this fee is clearly shown at checkout. See How Home Delivery Works.

How will my meat be shipped?

Orders ship fully frozen in an insulated box with dry ice. Every cut is individually vacuum-sealed (cryovac) to lock in freshness and maximize freezer life; ground items are packed in standard sizes. All meat is USDA-inspected. See our shipping tips on the Blog.

What packaging do you use? Is it sustainable?

We use heavy-duty corrugate, recyclable liners where available, and dry ice. Please recycle cardboard and plastics per your local guidelines; handle and dispose of dry ice safely. Packaging may vary by season/route to ensure quality. See How Home Delivery Works.

Do I need to be home when my box arrives?

No signature is required. Your box includes enough dry ice to stay frozen for hours after delivery. Please unpack and freeze/refrigerate items shortly after arrival.

How safe is thawed meat?

If items are still cold to the touch (≤40°F), they’re safe to cook or refreeze—similar to grocery meat. For best quality, if thawed in the fridge, cook within 1–2 days. If anything arrives warm or you’re unsure, contact us—we’ll make it right (see How Home Delivery Works).

How long does shipping take?

Transit time is typically 1–4 days depending on your location and the service available to your ZIP. We ship early-week to minimize weekend carrier delays; orders placed after our cut-off ship in the next window. Current details are on How Home Delivery Works.

Can I track my delivery?

Yes—tracking is emailed (and optional SMS). You can also view status in your Account.

Payments & Orders: Billing, Status & Security

When will my credit card be charged?

One-time orders: charged at checkout.
Subscriptions: charged shortly before we pack and ship your next order (you’ll receive reminder emails/SMS beforehand so you can adjust or skip). Manage in your Account.

Is my credit card secure?

Yes. Payments are processed by a PCI-compliant, encrypted gateway. We do not store raw card data on our servers.

How can I view my order status?

We’ll email tracking updates (and optional SMS). You can also review order status and history anytime in your Account.

Subscriptions: Meat Subscription Boxes

How does Subscribe & Save work?
  • Save 5% on every subscription order
  • Bonus item each month (see page for current options)
  • Free shipping at $159+
  • Full control: skip, pause, or cancel anytime

Get started with Meat Subscription Boxes.

Can I change how often my boxes are delivered?

Yes—set your frequency (e.g., every 2, 4, or 8 weeks) in your Account, and adjust anytime before the cut-off.

Can I change what’s in my next subscription order?

Yes—before the cut-off, add or remove items from your upcoming order in your Account. We’ll email reminders so you have time to customize.

How do I skip or cancel?

Manage everything in your Account. Skip an upcoming order, adjust frequency, or cancel anytime—no penalties.

Will my subscription be the same every time?

You’re in control. We’ll honor your preferences, but inventory can vary. You’ll always have the chance to review and swap items before it ships so you get exactly what you want.

Gifting: Meat Gift Boxes & Gift Cards

How do I make a gift?

Add any Meat Gift Boxes (or Farm Boxes) to your cart, select “Make this a gift” at checkout, and include your personalized note. We’ll ship directly to the recipient.

Do you offer corporate gifts?

Yes—send multiple Meat Gift Boxes or Gift Cards nationwide for clients, employees, or events. Please contact us with your list and timing; our team will help you customize the perfect farm-fresh gifts.

How do I redeem an eGift card?

Enter your eGift card code at checkout in the “Gift Card or Discount Code” field. The balance will be applied to your total. Shop Gift Cards.